Keystone Skate Supply Policies
Payment Information
- We accept VISA, MasterCard, Discover, PayPal, and wire payments. Recently opened retail shops with limited credit history must be prepaid.
- Established customers with 6+ orders may complete a credit application.
Returned Checks
- A $35.00 NSF fee will be accessed for each returned check. Future orders will need be prepaid with a credit card.
Refused Orders
- All refused orders will be restocked and charged a 10% restocking fee or $50 (if the order is less than $500) plus all shipping charges. Refused orders that are re-shipped will be required to be prepaid.
Shortages/Errors/Defects
- All claims pertaining to invoices (including short shipments, pricing discrepancies, freight charges, damages, etc.) must be made within 10 days of the invoice date.
Returns
- Keystone Skate Supply customer service must issue a return authorization number for all returns. Returns of unused products in re-sellable condition must be pre-approved and will be subject to 10% restocking fee.
Prices
- Prices are subject to change without notice.
Change of Address, Name or Ownership
- It is the responsibility of the customer to inform us of any changes in shipping address, ownership or name of store. A new dealer application will be required for changes of ownership.
Keystone Skate Supply, 183 S. Main Street, Mount Clemens, MI 48043